Hays Contractor Management Outsourcing

Outsourcing your contractor management

Your contingent workforce helps you stay agile, scale when required and access specialist skills when needed. However, complex and ever evolving Industrial Relations (IR) laws, sourcing specialised skills you need quickly and changing worker expectations can make it hard to maintain control and visibility of the workforce.

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What is Contractor Management Outsourcing (CMO)

Hays’ Contractor Management Outsourcing (CMO) combines a contractor-centric approach to onboarding and contractor care, while offering the fundamentals of speedy, compliant contracting and payment to be able to maximise the efficiencies of your contingent workforce. Regardless of source or classification, our CMO service enables your organisation to quickly and safely engage any contingent worker, right when, and where, you need them.

CMO can be deployed as an integral part of a Managed Service Program (MSP) or as a standalone service for pre-identified workers. Regardless of implementation our dedicated onboarding and support staff offer contractors a simple and responsive service, while streamlined payroll processing ensure accurate and timely payments.

With more than two decades of experience in delivering CMOs and an excellent contractor experience, Hays offers a trusted, best-practice framework that delivers value back to your business through a focus on customer experience, cost reduction, enhanced data analytics and leading risk mitigation strategies, while ensuring your contractors are well taken care of.

Why use Hays’ Contractor Management Outsourcing service?

Speed and Efficiency

From efficient onboarding to seamless payroll processing, our solution reduces the administrative burdens that typically slow down your operations. We handle the complexities of contingent worker management, ensuring that new hires are not only onboarded quickly but also integrated into your organisation with minimal delay. By automating key workflows, we accelerate the entire process so your contingent workforce becomes productive sooner.

Visibility and Control

Gain clearer control over your contingent workforce with end-to-end data analytics and reporting. Our Vendor Management System (VMS) gives you real-time data and insights on spend, pay rates and workforce tenure, ensuring your workforce remains agile and informed. Our consistent process for hiring managers provides further clarity over each step of the process.

Proven Risk Mitigation

Hays CMO actively shapes local legislation, offering expert insights to help you stay ahead of changing labor laws, including the "Same Job, Same Pay" order. Our in-house legal team, leaders in contractor-related employment law, ensures compliance through a robust framework. We conduct thorough background checks and validate employment status to mitigate risks, ensuring your contingent workforce operates within legal requirements.

Enhanced Contractor Experience

Your contingent workers are an extension of your business, and their satisfaction is key. Our comprehensive onboarding, care and support services ensure smooth engagement and retention of top talent and cement your brand as an employer of choice. All contractors will have access to learning and development opportunities though Hays Learning, and will be supported via 24/7 EAP service though our partnership with TELUS Health, to help contractors’ thrive personally and professionally.

Scalable Solutions for Business Growth

Whether you're managing a team of 30 or scaling up to 3,000 workers, our solution is designed to grow with you. Hays CMO combines global expertise with valuable local insights, providing the flexibility to scale your workforce management seamlessly. With a strong focus on quality, compliance, and efficiency, we ensure that as your business evolves, your workforce management remains streamlined, effective, and fully aligned with your specific needs and objectives.

Efficiency and Compliance

With thousands of contractors managed weekly and a proven track record of delivering exceptional results across multiple industries, Hays CMO is the trusted service you need to effectively manage, onboard, and support your contingent workforce. Our ISO-accredited processes guarantee compliance with the latest IR laws, giving you peace of mind. Plus, our AI-powered technology streamlines every step of the process, enhancing efficiency, reducing errors, and ensuring a seamless experience for both your team and workers.

Ready to Simplify Your Contingent Workforce Management?

Let Hays CMO take the complexity out of contingent workforce management, so you can focus on what your business, and customers, need. Contact us today to learn more about how we can support your workforce needs.

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Contractor Management Outsourcing FAQs

What is a Contractor Management Outsourcing service?

A contractor management system is a number of services and technology platforms that together helps organisations to stay compliant with any relevant regulatory and legislation rules and efficiently support their contingent workforce. It can involve onboarding, health and wellbeing support, payroll services and payment processing and compliance and risk controls.

How does Hays’ Contractor Management Outsourcing service work?

Hays’ CMO service simplifies the entire contingent workforce management process. We provide seamless onboarding, care, and support for contractors, while ensuring streamlined payroll and payment processing for accurate and timely payments. Our team also manages compliance, risk mitigation, and legal frameworks to ensure that all contractors are engaged and paid in line with legal requirements. .

Can I use Hays’ CMO as part of a Managed Service Program (MSP)?

Yes, Hays’ CMO can be deployed as an integral part of your Managed Service Program (MSP), or it can be used as a standalone service for pre-identified workers. The flexibility allows you to tailor the service to suit your specific workforce needs.

Does Hays’ ensure compliance with labour laws and regulations?

Hays’ CMO service proactively manages compliance with an experienced legal team and industry-leading frameworks for contractor-related employment law. This includes detailed background screening and employment status verification, ensuring that your contingent workers operate within the legal framework.

Is Hays’ CMO service scalable?

Yes, Hays’ CMO service is designed to scale with your business. Regardless of the number of contractors you need managed, our global expertise and local insights provide the flexibility to grow without compromising quality or compliance.

Do contractors receive any care and benefits with Hay’s CMO?

Hays ensures an excellent experience for your contractors from the start. We offer a comprehensive onboarding process, ongoing support, and contractor care throughout their assignment. All contractors will also have access to Hays Learning and Telus EAP service. This approach promotes retention, improves contractor satisfaction, and positions your company as an employer of choice. To find out more, visit our Contracting Hays Page.

How do I get started with Hays’ CMO service?

Getting started with Hays’ CMO service is easy! Simply get in touch by filling out the form at the top of this page, and we’ll work with you to understand your business needs and tailor a solution that supports your workforce management goals.

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