Your new company

Your new role

• Ensure high standards and accuracy in correspondence matters, including quality assurance.
• Coordinate with divisions within department to maintain a consistent approach to Ministerial, Executive, Cabinet, and Parliamentary Correspondence.
• Use judgement and discretion in responding to emails and inquiries on behalf of the Department, delegating tasks to officers for timely responses.
• Provide excellent customer service and facilitate effective information exchange.
• Support the broader Office of the Chief Executive team as needed.

What you'll need to succeed

• Understanding of government operations at the Cabinet, Ministerial, Parliamentary, and departmental levels.
• Knowledge of the role of a Ministerial Office and its relationship with the Department.
• Familiarity with current records and electronic document management principles and methodologies.
• Knowledge of records management legislation, standards, policies, and practices relevant to State Government departments.
• Strong IT and computing skills, with proficiency in Microsoft Windows/MS Office and analytical abilities using spreadsheets and databases.
• Effective communication skills, both verbal and written, with the ability to consult, liaise, influence, negotiate, and manage conflict with tact and diplomacy.
• Ability to maintain confidentiality and use discretion and tact in sensitive environments.
• Strong organisational, administrative, and customer service skills, especially under pressure.
• Experience managing large workloads, handling interruptions and change, and maintaining high-quality work under pressure.
• Experience working collaboratively with senior and ministerial staff to achieve strategic objectives and policy priorities.
• Proven ability to establish strong working relationships, coordinate, and influence others to meet time-critical and sensitive work requirements.

What you'll get in return

You will be working in a supportive work environment that values work-life balance. Along with the opportunity to build and maintain key relationships and networks within the government sector

What you need to do now

If you're interested in this role, click 'apply now' or forward an up-to-date copy of your CV to yvonne.scott@hays.com.au or call Yvonne Scott now on 08 7221 4146.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.