Claims Officer
A Claims role with a trusted and leading provider of personal injury insurance for Tasmanians.
Your new company
Hays is partnering with the Motor Accident Insurance Board to source an outstanding General Claims Officer. MAIB is dedicated to delivering exceptional service and support to individuals affected by motor vehicle accidents. This is an exciting opportunity to join their passionate team, providing quality, comprehensive claims management services.
Your new role
A full-time, permanent role, with a competitive salary package. Based in the Launceston CBD, MAIB is an organisation that focusses on supporting Tasmanians through some of the most challenging times in their lives. As a Claims officer, you will be responsible for providing outstanding client support, guided by the MAIB values of Connection, Compassion, and Commitment.
You will be the essential first point-of-contact for external clients via phone and email engagement, working cooperatively and effectively within a multi-disciplinary team environment, managing a variable workload. Your key responsibilities will include:
- Providing outstanding client service
- Working with our clients to understand their individual circumstances and how we can assist
- Assessing and processing claims in accordance with the Motor Accidents (Liabilities and Compensation) Act 1973, Motor Accidents (Liabilities and Compensation) Regulations 2020 and MAIB policies and procedures
- Engaging with stakeholders
- Accurate and timely documentation and record-keeping
- Working with confidential information
What you'll need to succeed
You’ll have demonstrated experience as a Claims Officer or similar, along with:
- Knowledge and/or experience in claims/portfolio management
- High level of attention to detail
- Good understanding of processes, and ability to pick up new procedures quickly
- Outstanding written and verbal communication, negotiation, and interpersonal skills
- Capacity to actively participate and work collaboratively within workplace teams
- Demonstrated capacity to prioritise and complete assigned deliverables
What you'll get in return
The role is a rare opportunity to support Tasmanians, in an inclusive and supportive organisation.
- Competitive salary package
- Excellent employee benefits
- Full-time hours
What you need to do now
Are you the person I’m looking for? Click apply now and attach your updated resume, or contact Anna Korkmaz on 6108 5555 or anna.korkmaz@hays.com.au
At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply.
LHS 297508
Summary
- Job Type
- Permanent
- Industry
- Government & Public Services
- Location
- TAS - Launceston
- Specialism
- Contact Centres
- Ref:
- 2907457
Talk to a consultant
Talk to Anna Korkmaz, the specialist consultant managing this position, located in Launceston
,
Telephone: 61085555
JOB_51275632907457