Inbound Sales and customer service

Join a growing team located in South Kensington - 6 month mat leave cover
Your new company
Work for a company that provides fresh fruit boxes to businesses daily, supporting their staff to be happy and healthy with consciously healthy snacks in the office. Located in South Kensington, this company sources their fruit locally, supporting local farmers. You will be in a position of inbound sales, responding to leads generated through the website, reactivations of previous customers, or upselling to current customers. This company also provides milk, bread and coffee, all the daily extras your office will need! ASAP Start - Interviewing now! Looking for someone who is eager to assist customers, build relationships over the phone and email. This position is 100% based in the office in South Kensington


Your new role
You will be relationship building and managing the account for their key clients, providing excellent customer service to build strong working relationships and experience for the client, which will lead to your ability to upsell products. This is not a hard sales role, we want you to build rapport and the sales will come naturally. Clients might want to skip a fruit delivery week, or follow up on a missing order, you will take extra care and consideration to these clients to make sure they have the best customer experience, retaining customers and adding in incentives to keep them with the business. Working 100% in the office in South Kensington, getting to enjoy fresh fruit each week! Having the flexibility to work the hours 8am-4pm, or 9am-5pm allows you flexibility with your morning. This role is permanent, and you will be covered by an Enterprise Agreement.


What you'll need to succeed
  • Customer service experience - sales experience is highly regarded
  • Strong ability to build rapport over the phone
  • Ability to work in the office in South Kensington
  • Basic Excel knowledge is required
  • Internal system is Netsweep - any experience using this is highly advantageous


What you'll get in return
  • Excellent career progression
  • Small close-knit office
  • Fresh fruit in the office every day
  • 6 month Mat leave cover - high chance for extension or permanency
  • Salary: $60, 603 + Super


LHS 297508

Summary

Job Type
Permanent
Industry
Retail & Consumer Goods
Location
VIC - West Melbourne
Specialism
Contact Centres
Pay
60603
Ref:
2909298

Talk to a consultant

Talk to Ashleigh Menzies, the specialist consultant managing this position, located in Melbourne
Level 21, 360 Collins Street,

Telephone: 0386168490

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