Your new company

Your new role

• Manage and resolve complex technical incidents and problems within the ICT environment.
• Provide technical advice and expertise.
• Work across teams with other technicians in network, storage, platforms, backups, or unified communications.
• Collaborate with business, system owners, and administrators to progress technology initiatives.

• Proficiency in Microsoft Entra and Intune.
• Experience with Active Directory & Group Policy.
• Microsoft Windows Server configuration and maintenance.
• Microsoft Exchange Server/Exchange Online configuration and maintenance.
• Network and Datacentre Infrastructure maintenance.
• Strong focus on security and availability.

• Lead technical resolution of incidents and problems.
• Support incident and problem resolution across infrastructure teams.
• Provide technical expertise and advice to senior management.
• Produce and review project/service delivery documentation.
• Build and maintain stakeholder relationships.
• Configure and install server hardware and third-party products.
• Support cloud operations and Microsoft Office 365 products.
• Implement, manage, and maintain email and unified communications technologies.
• Complete diverse technical tasks within a secure environment.
• Work as part of a high-functioning, multi-skilled team.

What you'll need to succeed

• Administering and configuring Microsoft Entra and Intune.
• Administering and configuring Active Directory and Group Policy.
• Microsoft Windows Server configuration and maintenance.
• Microsoft Exchange Server/Exchange Online configuration and maintenance.
• Network and Datacentre Infrastructure maintenance.
• Demonstrated experience in security and availability.
• Background in architecting and delivering end-user compute, cloud, network, and security solutions.
• Knowledge of the Information Security Manual (ISM), Protective Security Framework Policy (PSFP), and other International Standards (ISO’s).
• Experience producing and reviewing project/service delivery documentation.
• Ability to work as part of a small, high-functioning, multi-skilled team.
• Candidate must be an Australian Citizen and have a Negative Vetting Level 1 clearance

What you'll get in return

• Attractive Compensation: Enjoy a highly competitive salary package that truly values your expertise and contributions.
• Impactful Work: Engage in meaningful work that makes a difference in the organisation and the community.
• Flexible Working Environment: Benefit from a flexible working environment that supports work-life balance.
• Professional Development: Access opportunities for professional growth and development through training and upskilling programs.
• Collaborative Culture: Be part of a supportive and collaborative team that values innovation and excellence.

What you need to do now