Customer Service Specialist

12 Month FTC | 3 Days WFH | Competitive Salary | Leading Insurer

Your new company

Join a dynamic and growing health service provider as a Call Centre Representative. In this role, you'll be the first point of contact for potential members who have enquired about our services. Your main responsibility will be to assist these members through the sign-up process and ensure all their documentation is completed accurately and efficiently.


Your new role

  • Respond to enquiries from potential members via phone and email.
  • Guide potential members through the sign-up process.
  • Ensure all necessary documentation is completed accurately.
  • Provide exceptional customer service and support.
  • Maintain detailed records of interactions with potential members.

What you'll need to succeed

  • Previous experience in a call centre or customer service role is highly desirable.
  • Excellent communication and interpersonal skills.
  • Strong attention to detail and organisational skills.
  • Ability to work independently and as part of a team.
  • Proficiency in using computer systems and software applications.

What you'll get in return

  • Competitive salary package of $69,000 + superannuation.
  • 12-month fixed term contract with potential for extension.
  • Opportunities for professional growth and development.
  • Friendly and supportive work environment.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to kristina.neves@hays.com.au

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.



LHS 297508

Summary

Job Type
Permanent
Industry
Banking & Financial Services
Location
NSW - Sydney CBD
Specialism
Contact Centres
Pay
$68k + super
Ref:
2911368

Talk to a consultant

Talk to Kristina Neves, the specialist consultant managing this position, located in Sydney
Level 13, Chifley Tower, 2 Chifley Square

Telephone: 0280626170

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