Your new role

The role of Accommodation Manager with Catering Expertise is a versatile position aimed at ensuring the smooth operation of accommodation facilities while delivering outstanding catering services. This role calls for a dynamic leader with extensive hospitality management experience and a meticulous eye for detail. The perfect candidate will excel in overseeing both guest accommodation and dining services, guaranteeing that every aspect of the guest experience meets the highest standards.

• Guest Services and Housekeeping: Overseeing front desk operations, ensuring efficient check-in/out processes, addressing guest enquiries and complaints, and managing housekeeping staff to maintain cleanliness and orderliness of guest rooms and public areas.
• Maintenance: Coordinate with maintenance staff for timely repairs and facility upkeep, conducting regular inspections to proactively address issues.
• Budget Management: Develop and manage the accommodation budget, ensuring cost-effective operations while maintaining high service standards, and implementing cost-saving measures.
• Staff Training and Development: recruit, train, and supervise staff, fostering a positive work environment and promoting continuous improvement through ongoing training programs.
• Menu Planning and Inventory Management: Collaborate with chefs to develop diverse, appealing menus catering to guests' dietary preferences and restrictions, using fresh, high-quality ingredients, and oversee procurement and inventory of food and beverage supplies.
• Event Coordination: Plan and manage catered events, coordinating with clients to understand requirements and ensure seamless execution.
• Food Safety and Hygiene: Implement and enforce food safety and hygiene standards, conducting regular audits for compliance.
• Customer Service: Ensure exceptional dining experiences by training catering staff on customer service standards and addressing guest feedback to improve service quality.

• Leadership: Strong leadership and managerial skills to effectively oversee accommodation and catering teams.
• Communication: Excellent verbal and written communication skills to interact with guests, staff, and vendors.
• Problem-Solving: Ability to quickly identify and resolve issues to ensure smooth operations.
• Attention to Detail: Keen eye for detail to maintain high standards in both accommodation and catering services.
• Organisational: Strong organisational skills to manage multiple tasks and priorities effectively.

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 5 years of experience in accommodation management and catering services, with at least 2 years in a supervisory role.
• Proficiency in hospitality management software and tools.
• Certification in food safety and hygiene is highly desirable.

What you'll get in return

• Career progression
• Accommodation and Food Included
• Drive in drive out either 5/2 or 10/4 roster
• Permanent position

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or contact Charlotte Little on 08 9265 9199 or at charlotte.little@hays.com.au .

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.