Your new company

Join a government organisation on a 6-week contract with the potential to extend, based in Parramatta.

Your new role

As a Customer Support Operator, you will:

• Provide high-level customer service support in a busy contact centre.

• Accurately capture and triage incident notifications.

• Maintain high-quality records and databases.

• Respond to telephone and email enquiries.

• Provide administrative and support services to assist the team.

• Prioritise and coordinate tasks to meet deadlines.

What you'll need to succeed

• Excellent customer service skills.

• Strong analytical abilities.

• Experience in government roles (preferred).

• Ability to handle sensitive information with tact and empathy.

• Good system usage skills.

• Willingness to work in a fast-paced environment.

What you'll get in return

• Flexible working arrangements.

• Extensive training program.

• Opportunity to work in a dynamic and supportive team.

• Potential for contract extension beyond March 2025.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.