Your new company

Your new role

• Assess Damaged Vehicles: Thoroughly inspect vehicles that have sustained damage to determine the extent and nature of the damage.
• Determine Necessary Repairs: Identify and outline the specific repairs needed to restore the vehicle to its pre-accident condition.
• Estimate Associated Costs: Calculate the costs involved in carrying out the necessary repairs, including labour, parts, and any additional expenses.
• Review Quotes or Images: Examine quotes provided by repair shops and images of the damaged vehicles to verify accuracy and completeness.
• Technical Expertise: Maintain up-to-date knowledge of repair quoting packages and industry standards to ensure accurate and reliable assessments.
• Document Findings: Prepare detailed reports documenting the damage assessment, repair recommendations, and cost estimates.
• Client Communication: Communicate effectively with clients, explaining the assessment process, repair recommendations, and cost estimates.
• Continuous Learning: Stay current with the latest advancements in vehicle repair techniques and technologies.

What you'll need to succeed

• Industry trade qualified (mandatory).
• Experience and current knowledge of the motor body repair industry (mandatory).
• Valid drivers license.
• Exhibit a strong commitment to delivering exceptional customer service.
• Demonstrate strong communication skills, both face-to-face with colleagues and over the phone with customers.
• Effectively prioritise and manage time in a fast-paced, high-pressure environment.
• Maintain a calm and composed demeanour, effectively diffusing conflicts and tackling challenges with an open-minded approach.
• Show maturity in discussing both successes and areas for improvement.
• Possess intermediate computer skills, with the ability to troubleshoot issues and navigate multiple systems comfortably.

What you'll get in return

• Team members can enjoy extra days off, including a paid 'ME' day and one paid volunteer leave day annually, with the option to purchase up to two additional weeks of leave each year.
• If there’s a cause they care about, they can support it through the workplace giving program, with donations matched dollar for dollar.
• Outstanding performance is rewarded through employee recognition and incentive programs.
• Paid parental leave and various other benefits are provided to support new parents.
• An app is available that offers fantastic benefits and discounts across a range of areas.
• Top-notch end-of-trip facilities and private areas for nursing mothers ensure comfort and convenience.
• Team members can participate in lively social and community activities, including annual celebrations, family fun days, and regular events at all locations.
• Exclusive discounts on insurance products are available for team members.
• Professional growth is championed with various internal programs and access to a diverse range of online courses.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or reach out to Hannah O'Sullivan at Hannah.osullivan@hays.com.au