Your new company

In this role you’ll be working for an award-winning company within the construction industry.

Your new role

• Communicating with customers via multiple streams; phone, email & live chat
• Providing clients weekly updates
• Booking appointments and inspections
• Administration of requesting permits
• Support the construction department when needed
• Being professional at all times
• Attending weekly appointments to report on results and action any items as required
• Meet targets and KPI’s that are set

What you'll need to succeed

• Previous 12 months customer service experience within the construction, property, real estate or building supplies industries
• Professional presentation
• Ability to work as part of a team, or alone
• Excellent written and verbal communication skills
• Ability to meet deadlines and excellent time management skills
• Strong work ethic

What you'll get in return

• Located in the western suburbs of Melbourne
• Permanent position with opportunity for growth
• Free car park on site
• Great team culture
• 5 days a week on site – No WFH

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to marc.howey@hays.com.au or call us now on 03 9604 9646. I also have additional Customer Service roles, so please get in touch if you think this role isn't quite what you're looking for. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.