Your new company

Hays has partnered with a large commercial agency, representing a national retail brand, to find an experienced Senior Centre Manager to join their retail management team for a six-month contract. This market-leading national brand has a portfolio of retail assets across Australia, from small strip malls to stand-alone stores.

Your new role

If you are successful in this role, you will:

• Conduct regular meetings and communication with retailers to address concerns and foster long-term partnerships.
• Assist retailers in increasing turnover by understanding retail trends and key demographics of the main trade areas.
• Build relationships with the asset owners’ marketing contractors to leverage traffic drivers for the centre. Maintain strong relationships with community groups within the area.
• Maintain accurate records of retailer correspondence, including informal and formal notices such as legal breaches.
• Drive customer service standards within each centre, noting that some will be set up from inception.
• Undertake due diligence related to proposed assignments of lease.
• Establish and manage budgets and forecast models for each retail asset to meet the centres’ individual needs.
• Ensure robust financial performance through revenue enhancement and cost management initiatives while meeting the owners’ standards.
• Collaborate with finance to ensure all rental invoicing is issued each month in line with the lease.
• Manage debtors daily with a strong focus on clearing arrears for the owners.
• Prepare monthly, quarterly, and annual reports, including insights and recommendations to the asset owners, highlighting cost savings and growth opportunities.

What you'll need to succeed

• Minimum of 2 years of experience in a National Retail Property Management or Property Operations Management role.
• Extensive experience in retail operations, e.g. shopping centre operations.
• Comprehensive understanding of the Retail Leasing Act, lease terminology, and legal obligations of tenants and landlords.
• Excellent time management skills and the ability to multitask and prioritise important tasks to meet deadlines.
• Strong leadership skills with the ability to motivate and manage staff effectively.
• Excellent written and oral communication, including influencing skills.
• Experience in managing relationships with a broad range of stakeholders.
• Demonstrated commercial and financial acumen.
• Proficiency in Microsoft Office (Outlook, Word, Excel).
• Ability to work both independently and as part of a team to make informed decisions.

What you'll get in return

If you are successful in this role, you will work with a leading national retail brand, work Monday to Friday and earn up to $65/hr + super

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508