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APS6 Senior Policy Officer

Complaints, Regulatory, Legislative Policy
Multiple Federal Government Positions!
APS6 Policy Officer
APS6 Regulatory Oversight and Analysis of Technical Data
APS6 Secretariat and Stakeholder Engagement
APS6 Senior Policy Officer

Salary: $65 - $75 per hour + Super
12-month temp assignment with the potential to extend a further 6 months

We are seeking talented professionals to join our dynamic and impactful teams in shaping the future of Australia's aviation sector. We are currently recruiting for up to four APS 6 roles across 3 teams, all working on innovative projects and reforms.

Available Positions:
1. APS6 – Policy Officer (Consumer Policy team)
Be at the forefront of developing consumer protection reform and improving transparency in airline performance reporting. Key responsibilities include:
  • Conducting research and policy analysis.
  • Supporting the drafting of legislation related to consumer protection and airline reporting.
  • Providing advice and communication to support decision-making.
  • Planning and executing stakeholder engagement initiatives.
  • Managing projects to deliver initiatives within agreed timeframes.

2. APS6 – Secretariat and Stakeholder Engagement (Demand Management team)
Play a key role in the regulatory framework for airport demand management. Core tasks involve:
  • Providing secretariat services for a Compliance Committee.
  • Supporting the establishment of a new Compliance Committee under amended legislation.
  • Engaging with stakeholders to design and implement a regulatory framework.
  • Drafting regulations, processes, and materials to ensure compliance.
  • Offering advice to inform decision-making and communications.
  • Managing projects to meet strategic timelines.
3. APS6 – Regulatory Oversight and Analysis of Technical Data (Demand Management team)
Drive data insights and regulatory oversight for slot management frameworks. Key functions include:
  • Overseeing and managing compliance with expectations for slot management.
  • Analysing technical slot data to identify seasonal trends and improve oversight.
  • Supporting online reporting initiatives for demand management.
  • Drafting regulations, processes, and procedures for the regulatory framework.
  • Advising decision-making through strategic communication.
  • Delivering projects within agreed timeframes.
4. APS6 – Senior Policy Officer (Industry Ombuds Scheme team)
Shape the future of consumer protection and complaint-handling standards in the aviation industry. Responsibilities include:
  • Finalising a Consumer Rights Charter.
  • Engaging stakeholders and industry to implement the charter.
  • Assisting in the review of complaints handling standards and practices.
  • Developing consumer educational materials.
  • Analysing global best practices in consumer protection and complaints resolution.
  • Drafting policies and procedures for an Ombuds Scheme.
  • Managing projects to ensure the scheme's efficient establishment.
Why Join Us?
  • Make a tangible impact on Australia’s aviation sector.
  • Collaborate with skilled professionals and diverse stakeholders.
  • Work on exciting reforms and initiatives shaping aviation policy and regulation.
Contribute to meaningful change in aviation infrastructure—apply today!

What you need to do now
 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV with a cover letter highlighting what position you are interested in and why you would be a great fit, or contact Jordan Perez on Jordan.Perez@hays.com.au now. If this job isn't quite right for you but you or are looking for a new position, please contact us for a confidential discussion on your career. Alternatively, if this role would be of interest to anyone you know, please don't hesitate to pass on this advertisement or my contact details.


LHS 297508

Summary

Job Type
Temporary
Industry
Government & Public Services
Location
VIC - Melbourne CBD
Specialism
Policy and Strategy
Pay
Per hour + super
Ref:
2924505
Closing date
31 Mar 2025

Talk to a consultant

Talk to Jordan Perez, the specialist consultant managing this position, located in Melbourne
Level 21, 360 Collins Street

Telephone: 0396049599

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