Your new company

A rare opportunity to work for a Western Australian Government trading enterprise.
Location: Port Hedland/Perth-based
Salary: $120,000 + Superannuation + Relocation allowance (Port Hedland based)

• Create and maintain user/privileged accounts and email accounts, setting permissions for network and system resources.
• Install, configure, maintain, patch, and monitor systems, including physical and virtual servers, storage devices, networking devices, business applications, databases, and backup and replication systems.
• Install, configure, maintain, and monitor new hardware, including multifunctional devices, phones, and related software.
• Maintain and support the Microsoft 365 platform and software licensing for PC and server environments.
• Implement and deploy Standard Operating Environment (SOE) applications to all required users and perform routine audits/reporting of all systems.
• Manage Identity Management systems, including Microsoft Azure AD with Single Sign-On (SSO).
• Perform routine configuration, installation, and reconfiguration of database and related products.
• Perform standard database administration and maintenance tasks.
• Assist in the development of new strategies and improvements for systems, including research into new technologies and products.

• Monitor servers, storage, databases, network, and communication devices via network and application monitoring software and action alerts proactively.
• Monitor capacity, performance, availability, and other operational metrics; take appropriate action to ensure corrective and proactive maintenance of storage and backup systems to protect and secure business information.
• Maintain and monitor antivirus applications and Windows updates
• Analyze system and security logs and troubleshoot any issues identified for all systems.
• Prepare dashboards and reports for management review based on inputs from different monitoring software.
• Contribute to the planning and implementation of new installations and scheduled maintenance and changes to existing systems.
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  Technology Service Desk and Support:
  • Provide Level 1, 2, and 3 support to the organisation's employees and users.
  • Identify and investigate the root cause of complex problems, incidents, and issues; recommend corrective actions for systems, workstations, and network connectivity-related problems after analysing the data.
  • Liaise with staff and external users to complete Technology Service Desk requests.
  • Identify strategies to improve the Technology Service Desk system.
  • Provide after-hours Information Technology support across the organisation.

What you'll need to succeed

• Working knowledge of Microsoft and database technologies, Active Directory, Exchange, ESX (VMware), MS SQL, Citrix, System Centre Configuration Manager (SCCM), Power BI, storage management, and systems administration.
• Experience in computer operations and systems support in a multiple server environment.
• Strong verbal and written communication skills.
• Proven attention to detail and ability to clarify requirements.
• Strong problem-solving skills and the ability to manage competing priorities.
• Sound computing skills.
• WA Driver’s License
• Request only Australia PR holders or citizens to apply as there will be a requirement to obtain a Security Identification card.

What you'll get in return

• Permanent ongoing opportunity

• Inclusive and collaborative workplace

• Exposure to cutting-edge technologies

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to Lovlin.Rashmi@Hays.com.au, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508