Banking customer service officer

Customer Service Officer – are you looking for a career on the Gold Coast? Join this leading bank

Your new company

Are you passionate about delivering exceptional customer experiences? Do you have a knack for managing customer accounts and lending processes? We want you to be part of our dynamic digital banking team!

Your new role

We’re looking for a skilled Customer Service Officer to join our team on the Gold Coast. This is a permanent position, offering an annual salary of $72,000.

Key Responsibilities:
  • Provide outstanding customer service to our valued clients.
  • Manage customer accounts with precision and care.
  • Assist customers with home loans and lending solutions.
  • Provide clear and accurate information about our home loan products and services.
  • Collaborate with cross-functional teams to ensure a smooth and efficient customer journey.
  • Uphold compliance with all regulatory requirements and maintain confidentiality.

What you'll need to succeed

  • Previous experience in customer service.
  • Proven expertise in managing customer accounts.
  • A strong background in home loans and lending.


What you'll get in return

  • Be part of a collaborative, supportive, and innovative team.
  • Opportunities for professional growth and development and contract extension
  • Competitive salary
  • Hybrid role

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.



LHS 297508

Summary

Job Type
Contract
Industry
Banking & Financial Services
Location
QLD - Gold Coast
Specialism
Banking
Ref:
2922793

Talk to a consultant

Talk to Hollie BuckleyAdams, the specialist consultant managing this position, located in Brisbane
Level 45, One One One Eagle St, 111 Eagle Street

Telephone: 0732594905

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