Type: Full-time Contractor (12 months)
Start Date: January 2025

Your new company

Located in Darwin, this essential service provider delivers electricity, gas, water, and sewerage services across the Northern Territory. They are committed to reliability, efficiency, and community engagement, including educational programs and infrastructure upgrades. The organisation values diversity, inclusion, and sustainability, aiming for a safe and supportive workplace culture.

Your new role

We are seeking a dynamic and experienced Business Analyst to join our client's team for a key initiative within their Operating Model Program. This role will support the development and execution of the project plan, delivery initiatives, and supporting processes for the establishment of a strategic asset management team.

• Process Improvement: Identify, analyse, and document business processes, systems, and other functional requirements to recommend improvements and enhance business operations and performance.
• Stakeholder Management: Liaise with internal customers and stakeholders to review and monitor the effectiveness of tools, systems, methods, and standards.
• Data Analysis: Gather, analyse, and translate business data into meaningful insights to support informed decision-making.
• Documentation: Produce high-quality documentation including process maps, process documents, user support materials, and presentations.
• Change Management: Work with the Change Manager and Implementation Lead to support new process walkthroughs, change impact assessments, and training requirements.
• Project Coordination: Manage and coordinate planning and processes to ensure all critical business functionality is tested, and a quality system is delivered and accepted by key stakeholders.

• Team Building: Ability to work in strong-identity teams that apply diverse skills and perspectives to achieve common goals.
• Innovation: Creating new and better ways for the organisation/project to be successful.
• Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
• Resourcefulness: Securing and deploying resources effectively and efficiently.

• Align with and promote organisational values and support building a constructive workplace culture.
• Adhere to safety and environmental policies and procedures, working towards a goal of Zero Harm.
• Ensure all activities comply with the Code of Conduct, Management Standards, and relevant Acts and legal demands.

What you'll need to succeed

• The ability to analyse, synthesise, and communicate technical information and data.

• Experience of producing high-quality business analysis documentation.

• Exceptional stakeholder management skills and ability to rapidly develop rapport with stakeholder groups.

• Experience of facilitating stakeholder workshops for discovery and process mapping.

• The ability to work autonomously and manage workload and priorities to meet deadlines.

• Familiarity with business process mapping and process improvement frameworks, systems, and best practice methodologies.

• Desirable: Experience within a utility environment.

What you'll get in return

• Competitive compensation of $1000 per day, including superannuation.

• Opportunities to work on a high-profile project within the Operating Model Program, enhancing skills in strategic asset management, process improvement, and stakeholder management.

• Working with a team that values diversity, inclusion, and collaboration, fostering a supportive and inclusive work culture.

• While based in Darwin, the role includes regular travel, providing a dynamic work environment and the opportunity.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact Sajana now on 0889436013 / sajana.lamichhane@hays.com.au.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.