Your new company

Your new role

• Managing a portfolio of claims
• Accurately assess various types of claims, in accordance with company compliance and policy
• Investigate and request additional information where required, to ensure the claim outcome is right for the customer whilst being in line with policy
• Building strong working relationships with internal and external stakeholders to a high and professional standard
• Identify complaints and recognise customer expressions of dissatisfaction to ensure such customer's concerns are handled correctly
• Adhering to high quality assurance standards and making sure these are maintained

What you'll need to succeed

• Experience in claims assessment previously (ideal)
• Experience in claims lodgement, management or similar (ideal)
• Experience in a customer service role within Insurance (secondary)
• Competent knowledge of the end-to-end claims assessment process
• Demonstrated ability to work independently and collaboratively as part of a team
• Excellent communication and interpersonal skills
• High level of accuracy and attention to detail
• Great time management skills
• The right attitude and someone who wants to have a long and successful career within Insurance

What you'll get in return

• A competitive day rate offering $280-375/day + Super, pending experience
• A full-time role, working Monday to Friday, standard business hours
• Initial 3month contract, with the chance to extend pending performance
• Genuine opportunity for career progression working for a market leader
• The chance to work in amazing offices based within the CBD & the opportunity to work from home
• The chance to develop your career within Insurance

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.