Your new company

Join a reputable and dynamic organisation based in Canberra that is dedicated to providing exceptional services to its customers. This company is committed to fostering a supportive and inclusive work culture.

Your new role

• Handling customer enquiries via phone, email, and online channels.
• Resolving issues efficiently and with professionalism.
• Accurately updating customer records and maintaining confidentiality.
• Collaborating with team members to ensure a seamless customer experience.

What you'll need to succeed

• Previous experience in a customer service or contact centre position.
• Strong communication and interpersonal skills.
• A customer-first attitude with the ability to manage challenging situations.
• Excellent problem-solving skills and attention to detail.
• Ability to work flexibly as part of a team.

What you'll get in return

• A supportive and collaborative team environment.
• Opportunity to work for an established business.
• Comprehensive training and development opportunities.
• Convenient Canberra location.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

If this job isn't quite right for you, but you are looking for a new position, please contact Emerina on 02 6279 7408 for a confidential discussion on your career.