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Customer Finance Business Analyst

Customer Finance Business Analyst | Contract until 30th June 2025 | Brisbane CBD
Your new company
Hays has partnered with a Federal Government agency to recruit a customer finance business analyst based in Brisbane until 30th June 2025.

Your new role
We are seeking a dedicated customer finance business analyst. This role is for a process business analyst with a sound knowledge of finance.

In this role you will be accountable for providing support to the Director in the operational management of the office, the delivery of excellent customer service, and the promotion of the Public Trust Office services.

Key Responsibilities:
  • Proven expertise in developing and documenting business processes, including process mapping and procedural writing, with proficiency in Visio.
  • Led the design, establishment, and implementation of performance reporting, including identifying metrics, setting up reports, dashboards, and reporting systems within the Trust work unit (Customer Finance).
  • Enhanced existing reporting processes to enable timely and informed decision-making for managers, the Director, and the Chief Finance Officer, ensuring proper escalations.
  • Developed, implemented, monitored, and reported on systems, policies, practices, and procedures for Customer Finance operations to improve efficiency and service delivery.
  • Conducted process walkthroughs to understand current practices, enhance productivity, streamline operations, and identify inefficiencies.
  • Collaborated with all Customer Finance teams to unify and automate disparate reporting across the division.

What you'll need to succeed
  • Possession of tertiary qualifications in Business, Commerce or previous experience as a Business Analyst will be well regarded.
What you'll get in return
Through Hays, this role offers you an hourly rate of $95.41 + super, an opportunity to progress your career with this State Government Agency and:
  • Brisbane-based with hybrid working arrangements
  • Weekly pay cycles
  • Nominated choice of superannuation fund
  • Online time sheet submission and approval
  • No hidden costs or payroll deductions for our services
  • No invoicing required for Pty Ltd holders
  • Regular contact with consultants throughout the duration of your assignment
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or email
Chelsea.pearse@hays.com.au.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.



LHS 297508

Summary

Job Type
Contract
Industry
Government & Public Services
Location
QLD - Brisbane CBD
Specialism
Policy and Strategy
Pay
$95.41 P/H + Super
Ref:
2917445

Talk to a consultant

Talk to Chelsea Pearse, the specialist consultant managing this position, located in Brisbane
Level 45, One One One Eagle St, 111 Eagle Street

Telephone: 0732433086

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