Your new company

Join a proactive local council dedicated to maintaining and improving public health and environmental standards. Our team is committed to providing high-quality service to residents and ratepayers, ensuring compliance with legislation and promoting community well-being.

Your new role

• Manage an allocated licencing, inspection, and investigation caseload, ensuring all activities are delivered in line with relevant policy, legislation, and to agreed time, cost, and quality standards.
• Investigate and respond to complaints, customer requests, and incidents.
• Develop reports, legislative, and other correspondence related to licencing, inspections, and complaint investigations, ensuring accuracy and compliance with required standards and timeframes.
• Contribute to the planning and delivery of change or continuous improvement projects impacting team service, such as policy, process, or legislative changes.
• Work in partnership with Environmental Health Team Leaders and the Environmental Health Services Coordinator to agree on performance standards and mutual expectations.
• Give and receive regular feedback to improve performance and take personal responsibility for optimising your potential within the Council.

What you'll need to succeed

• Relevant degree qualification in Environmental Health, recognised for eligibility for Membership of Environmental Health Australia.
• Knowledge of Queensland's public and environmental health legislation acts.
• Effective verbal and written communication skills, with the ability to manage customer expectations and explain processes clearly.
• Ability to research, analyse, or investigate issues and write concise professional reports and correspondence.
• Proven ability to assess applications, conduct inspections and investigations to produce effective outcomes.
• Demonstrated ability to prioritise workloads and manage re-inspections to ensure compliance.
• Ability to translate complex information in concise, practical ways to manage customer understanding and expectations.
• Proven ability to undertake complex investigations and conduct research to support consistent interpretation of legislation.

What you'll get in return

• Opportunity to work in a supportive and collaborative environment.
• Competitive salary and benefits package.
• Professional growth and development opportunities.
• Contribution to maintaining high public health and environmental standards.
• Flexible working arrangements and potential for after-hours duties.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.