Your new company

Join a dynamic Council team dedicated to providing exceptional IT support and services.

Your new role

• IT Help Desk Support : Assist users with hardware, software, and applications. Perform routine tasks like user account management, backups, and patching.

• Application Support : Support various systems in collaboration with responsible areas.

• Hardware/Software Installation : Assist with installations and upgrades.

• Website/Intranet Management : Develop and manage content and functionality.

• System Auditing : Track, report, and audit IT systems.

• Project Assistance : Support additional projects and tasks as needed.

What you'll need to succeed

• Broad knowledge of PC hardware and software.

• Experience with VMware, HP Nimble SAN, and Microsoft Active Directory.

• Familiarity with Civica Authority, e-Services, i-Services, Micro Focus Content Manager (Trim), Microsoft Exchange, and Office 365.

• In-depth knowledge of website technologies and applications.

• Ability to troubleshoot routine faults.

• Problem-Solving : Ability to analyze information and make sound judgments.

• Customer Service : Demonstrated ability to provide quality service under pressure.

• Communication : Excellent oral and written skills.

• Qualifications : Degree in Information Technology or equivalent.

• Personal Attributes : Self-starter, highly motivated, team-oriented, and able to manage deadlines.

What you'll get in return

• Supportive Environment : Work in a team that values safety, diversity, and ethical conduct.

• Professional Growth : Opportunities for training and development.
  

• Impactful Work : Contribute to the Council’s IT Strategic Plan and improve customer service.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.