Your new company

An agricultural N-F-P organisation based in a picturesque town in South-Western New South Wales is looking to recruit an IT Team Lead for a permanent opportunity commencing ASAP. The organisation promotes a collaborative and supportive work environment, offering exposure to leading technologies and excellent career development opportunities. The perfect opportunity for someone looking for a tree change and who is passionate about supporting their community. If you are a natural leader and still enjoy being hands-on, then this is the role for you.

Your new role

• Leading and mentoring the ICT support team to ensure high levels of productivity and performance, fostering professional development through training programs and continuous learning opportunities.
• Conducting regular security audits and vulnerability assessments, maintaining and updating security policies to comply with relevant regulations, and developing and managing an incident response plan for potential security breaches.
• Establish and maintain clear Service Level Agreements (SLAs) with vendors, conduct regular performance reviews to ensure high-quality service and value for money, and evaluate the cost-effectiveness of services provided by external vendors.
• Ensuring 100% submission of performance reviews, planning, and Learning & Development (L&D) plans for each team member, setting SMART goals, creating personalised development plans aligned with organisational objectives, and providing ongoing feedback and support to team members.
• Implementing proactive monitoring tools to detect and resolve issues promptly, scheduling regular maintenance to ensure optimal operation of systems and technologies, and staying updated with the latest technological advancements and integrating them as appropriate.

What you'll need to succeed

• Proven ICT management experience with the ability to prioritise and make decisions in a fast-paced environment.
• Strong knowledge of ICT systems, infrastructure, and cybersecurity.
• Hands-on experience with ITSM frameworks and tools.
• Effective leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Strong analytical and troubleshooting skills.
• Experience in managing ICT projects from planning to implementation.
• A valid driving licence and access to your own vehicle.

What you'll get in return

Working in an organisation where they develop and grow careers, you will be offered an exciting opportunity that encompasses both BAU support, projects work and operations management. This organisation prides itself on internal promotion and career development and offers development training. Do not miss out

What you need to do now

If you're interested in this role or know of someone who may be, please click ‘Apply Now’ or forward an updated CV to Catherine.OBryen@hays.com.au.