Your new company

Join a leading aged care community service and join an organisation who are truly passionate about their mission, which is to deliver exceptional care to their customer base.

This organisation offers a vibrant work culture, working within a collaborative and committed team, you'll also benefit from working 3 days from home, and be part of a small, dynamic team with a strong sense of camaraderie.

Your new role

Reporting to the General Manager, you will be integral within the Compliance Department, responsible for quality, compliance, and educational requirements. This 12-month fixed-term contract (FTC) has a strong likelihood of extension due to growth and need. You will support clinical and non-clinical operations, ensuring systems and processes are utilised and maintained, and implement the Sustainable Education Framework. Building relationships with key stakeholders will be crucial to promoting effective communication and collaboration.

• Ensure delivery of best practice, high-quality health care and support services that meet individual needs.

• Drive quality improvement and regulatory compliance to achieve the best service standards and outcomes for clients.
  

• Ensure the workforce has appropriate and relevant education and training to perform their roles to a high standard.

• Build and maintain positive long-term relationships with clients, customers, allied health professionals, and care workers.

• Develop and maintain relationships with Registered Training Organisations and facilitate training of staff in changes to legislation and new policies and procedures.
  

• Develop education resources (toolbox talks, face-to-face training, online training) and coordinate external training as required.

• Ensure regulatory requirements in relation to corporate and clinical quality management are met and assist in the review of the Quality Strategy.

• Develop, implement, and deliver quality scorecards/dashboards and oversee low-moderate risk complaints, ensuring appropriate processes are followed and actions completed.

What you'll need to succeed

• Nursing/clinical background.

• Experience in training/Learning & Development.

• Aged care experience is highly beneficial.

• Excellent communication skills, with the ability to adjust to the audience.

• Proficiency in Chinese is essential, as you will deliver annual training.

What you'll get in return

• Competitive salary of $90k-100k + Super (with potential for higher based on feedback).

• Flexibility to work 3 days from home.

• Opportunity to work in a supportive and engaging environment with a high likelihood of contract extension.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.