Your new company

This is an exciting opportunity to join a Global Organisation who are growing their operations. This is a fantastic role, offering the chance to develop your career further within Insurance, with an industry leader who thrives on innovation and market-leading technology. They are passionate about their employees and actively promote from within the business. This is an organisation where people strive and are looking for like-minded people to join their team.

Your new role

• Managing a portfolio of claims
• Accurately assess various types of claims, in accordance with company compliance and policy
• Investigate and request additional information where required, to ensure the claim outcome is right for the customer whilst being in line with policy
• Building strong working relationships with internal and external stakeholders to a high and professional standard
• Identify complaints and recognise customer expressions of dissatisfaction to ensure such customers' concerns are handled correctly
• Adhering to high quality assurance standards and making sure these are maintained

What you'll need to succeed

• Experience in travel claims assessment previously (preferred)
• Experience in travel claims lodgement, management or experience in general claims assessment (minimum requirement)
• Competent knowledge of the end-to-end claims assessment process
• Demonstrated ability to work independently and collaboratively as part of a team
• Excellent communication and interpersonal skills
• High level of accuracy and attention to detail
• Great time management skills
• The right attitude and someone who wants to have a long and successful career within Insurance

What you'll get in return

• A competitive salary + super + bonus
• A full-time role working minimum 38hrs a week
• Genuine opportunity for career progression working for a market leader
• The chance to work in amazing offices based within the CBD & the opportunity to work from home
• Internally well-being programs, benefits and additional discounts on insurance products

What you need to do now