Your new company
A leading provider of affordable and sustainable energy solutions in Melbourne is seeking a dedicated Warehouse and Customer Service Manager. The company is committed to delivering exceptional service and innovative products to its customers, with a passionate team focused on making a positive impact on the environment and helping the community save on energy costs.
Your new role
As the Warehouse and Customer Service Manager, you will oversee the daily operations of the warehouse and ensure a seamless customer service experience. This role will suit a people and customer-focused individual who is looking to make this operation their own.
Your responsibilities will include:
- Managing inventory and ordering of materials
- Coordinating pick up, delivery, and installation scheduling
- Supervising warehouse staff
- Handling customer enquiries and complaints
- Identifying avenues for growth of customer base
- Play a crucial role in maintaining high standards of efficiency, accuracy, and customer satisfaction.
What you’ll need to succeed
- Proven experience in warehouse management and customer service
- A track record of maintaining and improving KPIs around Inventory and DIFOT
- Strong leadership and team management skills
- Excellent organisational and problem-solving abilities
- Proficiency in inventory management software and MS Office
- Exceptional communication and interpersonal skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
What you’ll get in return
- $100,000 - $115,000 + Super
- An initial 1–3-week temporary contract to then move into a long-term, full-time position
- Access to quarterly bonus payouts
- Opportunities for professional growth and development
- A supportive and collaborative work environment
- The chance to make a meaningful impact on the community and the environment
What you need to do now
If you're interested in this role, please forward an up-to-date copy of your CV to oliver.bain@hays.com.au or call 8616 8430 now.
If this role isn't quite right for you and would like to hear more about other opportunities in the Supply Chain and Logistics space, please reach out for a confidential discussion about your career.
Share this role with your network and become eligible for a $200 E-gift card through our Hays 'Refer a Friend’ Program.
LHS 297508